Author Archives: vareynolds
Managing COTS Test Efforts, In Three Parts – It’s Like Conducting an Orchestra!
Imagine this: You are a testing professional newly hired by a mid-to-large size company. Any industry. You are responsible for the testing of all of the company’s internal corporate systems—HRIS, Finance, ERP, CRM, CLM, Sales Management, and Knowledge Management to … Continue reading
When the Documented Requirements Just Don’t Provide the Story That Needs to Be Told and Other Not-So-Short Stories of Woe
So here’s a challenging situation that Insight Quality (IQ) came across a year or so ago when working for a large Fortune 10 client. I want to illustrate this problem for a number of reasons. First, I want to share … Continue reading
The “P” Word
Process. NO! WAIT! DON’T LEAVE! COME BACK! Why is it that anytime the word “process” is mentioned, it seems that everyone turns tail and runs…? It never fails. I think that people, quite frankly, are scared of the word “process.” … Continue reading